MANAGEMENT SERVICES
Benefits of Our Management Services
We are passionately focused on providing memorable stays in remarkable homes. It’s the mantra that drives us and our decisions. It leads to five star reviews, which leads to better search rank position for your home, which leads to more bookings. But getting five star reviews? That takes knowledge, skill, expertise, patience, software, and people. That’s us.
Together we can make memorable stays in remarkable homes possible
Around the Clock Support
We are available nearly around the clock so we can handle all guest messages, and requests to book. You can rest easy with us as the point of contact for all matters.
Dynamic Software
With our Dynamic software systems (for nightly rate pricing) and an owner portal for you to view calendars & financials, we are cornering the vacation rental market from all angles.
On Site Staff
Perhaps one of our best features, we are local and always close by the homes we manage. Whether its routine house checks after guest stays, or placing supplies on site, we are a quick trip away.
SuperHost Profile
Take advantage of our superior online ranking and profile (Airbnb, VRBO, Bookings, TripAdvisor) as well as our best in class photography and marketing tools.
Getting Started with BeyondTheBNB
As a one-stop botique firm specializing in short-term and vacation rentals, we cover all aspects below.
Getting Your Home Ready
✔ Homeowner-driven onboarding system
✔ Listing description & copywriting
✔ High-Resolution photography
✔ Search Rank Optimization
✔ Dynamic Guest Manual
Traveler Marketing & Guest Experience
✔ Listings on all top booking sites *
✔ Targeted digital marketing
✔ Dedicated reservation agents
✔ Near 24/7/365 guest support
✔ Concierge Service for Guests as well as countless options for group travel package upgrades (upsells)
Your Property benefits
✔ Dynamic Pricing Software
✔ Consistent, professional cleaning
✔ Household Supplies for Guests
✔ Owner Monthly
✔ Payment Processing
✔ Guest screening and damage coverage
✔ Risk mitigation experts
Owner Advantages with BeyondTheBNB
✔ Unlimited owners calendar block/use
✔ Flexible Terms of Use
✔ Local staff in every market
✔ Inspections and maintenance
✔ Help with taxes and permits
✔ Dedicated Client Support Contact Person
✔ Maximized Return On Investment
Our Suite of Services Means BeyondTheBNB Does it All
ONBOARDING & LISTING
Getting you and your home onboarded means being licensed, permitted, insured and guest ready. It means having wifi checked, utilities on autopay, instructions on power panels, water shut offs and any third party vendors that you would like us to work with if issues arise. It also means knowing bed sizes and wifi passwords, ensuring kitchens are appropriately stocked and supplies are on site. Its a laborious process but needed to ensure those first few bookings are 5-star and remain that way during the duration of our time together.
DYNAMIC PRICING
Worth between a 10%-60% improvement in revenue verse ‘set it and forget it’ rate setting, our dynamic pricing software allows us to update your home’s pricing daily, adjusting for price based on seasonality, inquiry activity, comparable home prices, nearby hotels, actual reservations and even competitor homes and their booking frequencies and amounts.
PROFESSIONAL PHOTOGRAPHY
The success of a home can vary greatly depending on the photography (amateur vs. professional) utilized. If you have high quality photos, great, we will use those! If not, and if you'd prefer to achieve the highest revenue possible, we highly recommend engaging one of our professional photographers.
ON SITE STAFFING
We have staff in the area that can go to and from the home, meet with guests (when available), oversee cleanings and generally be your eyes and ears to the home.
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Visits to the property in between reservations means that you and your home have us attending to your home an ongoing basis, whether if by cleaners or Concierge staff. It also means that damages and anything missing are always accounted for and professionally attended to if/when discovered.
HOUSEHOLD SUPPLY STOCKING
Each reservation is required to provide staple household items for the home including kitchen, bath and general supplies. These items are typically procured by BeyondTheBNB, and placed both on site (lockable storage area) and likewise placed in the home per booking for guests.
ZERO PARTY & GOOD NEIGHBOR POLICY
Each property carries either or both a disclaimer or a contractual clause(s) that all guests must agree to indicating they will not exceed the maximum number of guests at the property (based on the limit indicated in the property detail), that any additional persons determined to be on the property will result in either a cancellation of this Agreement and/or an additional charge as determined by Manager, that all local noise ordinances will be adhered to. Lastly, should any violation of a Good Neighbor policy (if applicable) or any violation of a Rule, either a City Rule or a House Rule, may result in the loss or partial loss of the security deposit. In some instances such deposits are held by a third party and we may not have the ability to enforce payout of the same.
GUEST COMMUNICATION
Near-around the clock response team for booking inquiries, guest support and maintenance as needed. This means that middle of the night reservation requests are not missed or lost to a competitor home, or that your guests or your home suffer any emergency maintenance gaps or delays.
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BeyondTheBNB manages the guest selection. We rely on many factors to determine a good guest candidate for your home. Thousands of guests have stayed with us and we've been wrong almost quite literally, less than .001% of the time. We also handle all accounting and reporting on a monthly basis for your review.
DAMAGE AND CLAIM FILING
While uncommon, from time to time damage may occur (beyond wear and tear). Depending on the booking site in which the reservation occurred, BeyondTheBNB may provide support in claiming the damage (photos, video, write up) submission for processing as well as return visits to the Property and replacement/restoration if feasible.
CLEANING & MAINTENANCE
We do everything we can to help you generate as much revenue as possible from your rental and save you time by doing most/all of the work for you. This includes arranging the cleaning (post-guest and post-owner stays); calling in the handyman, plumber, electrician, and landscaper when needed; restocking household items; taking care of trash and recycling.
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Having our own cleaners means your home gets the same cleaning team every time. That way processes are systematized and you do not run the risk of non-standard cleanings or worse, missed cleanings, costing you refunds, cancellations and bad reviews.
CONCIERGE SERVICE
Enhance your guest's experience with 5-star concierge services. By expanding our in home services, this means that guests can have access to things like in home grocery delivery, Chef services in property, baby items while traveling, restaurant and entertainment reservationist, and special curated events, ATV Tours, and much more.
INTERIOR DESIGN SERVICE
Redesigning your home, as opposed to remodeling, is an investment in the now with an eye at all times on ROI. We are constantly thinking about one thing: how to give our clients the most visually appealing space so they can generate the highest return for the least amount of capital.
NOISE MONITORING
Noise is the #1 problem in the short term rental industry. We install decibel readers to all of our properties that detects and prevents noise violations at your property.
INVESTMENT CONSULTING
A service for those evaluating a new investment opportunity or exploring turning their current home into a short term rental business. This service provides counsel and guidance on various elements such as pricing expectations, ROI expectations, calendaring, transient tax, insurance, damage protection, design, decor, advertising and marketing.
LICENSING / PERMITTING
BeyondTheBNB can help with all filing for permits for short term rental registration and transient occupancy tax purposes. This means we will provide to the municipality, with the homeowner (applicant) all necessary paperwork and addendums. In addition, (a separate fee may apply) BeyondTheBNB can manage monthly reporting which may be required by law, to the jurisdiction as well as charge, collection and remittance of any applicable lodging taxes.
INSURANCE
Short-term rental insurance is required for all properties. We can refer you to our partners at Farmers who can seek to provide comprehensive, affordable coverage that will be specific to your arrangement depending if youre using the home from time to time, or if it's a full time short term and/or long term rental. If you have alternate coverage and would like to stay covered as such, that works also.
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Insurance surrounding managed rental properties is an industry standard requirement of the additional insured language.
GUEST FEES & CHARGES
These charges to guests help us offer and ensure both a top notch guest stay and that us and you and your home are protected or compensated. Some charges depending on the home and the guest arrangement may include a booking fee, cleaning fee, pool /spa fee, pet fee and pet deposit, incidental damage policy fee (if offered), site listing fee (charged by third party booking platforms like Airbnb.com, VRBO.com and others).